Healthcasts Media is and has been a great place for me to learn and grow within my career. Not only do I feel valued and appreciated, but I am proud of the quality of the service we provide. There are many things I’m proud of, but what I find most important is our exceptional client support, insights on program performance, and tailored solutions. The goal is to make sure our clients feel a part of the process, and to share in the success.
Top-Notch Client Support
Here at Healthcasts, we take pride in providing the “white glove” experience for our clients. Our team is structured so that each client is designated with a Client Services Representative who ensures that the campaign is up and running in a timely manner. From the initial kick-off call through launch, our Client Services Team strives to be there every step of the way. This includes asset handoff, building out the campaign, taking the asset through MLR, and launching the campaign – plus everything in-between. Once the campaign is up and running, a member from our Account Services Team will step in as your day-to-day contact for campaign pacing, reporting, optimization, and much more.
We feel successful when our clients feel like they are getting value from our campaigns, and for that reason we ensure that you will have knowledgeable and helpful points of contact to guide you each step of the way.
Reporting Insights
For each of our campaigns, you will receive comprehensive data. We pride ourselves in providing our clients with the much-requested aggregate counts on a weekly basis, and new to 2021, HCP-level data on a weekly basis. More importantly, the data that we provide is actionable for our clients. We do not think it enough to just know how many people engaged with your campaign. The data we provide is extremely robust in the sense that you will know specific actions that the target HCPs took while engaging with your campaign, as well as other important information like how much time they spent with your campaign.
We are only satisfied when we both meet and exceed benchmarks; we pride ourselves in providing insightful and practical data that our clients can then put into action.
Tailored Solutions
At Healthcasts, we act as a trusted partner to our Pharma and Agency clients. Rather than take a one-size-fits-all, cookie-cutter approach, our sales team works with you to determine which products would suit you best based on your client’s objectives and the ROI that you are looking to achieve.
By utilizing mockups and live demos, our sales team will help you identify which campaign best ties back to your goals/objectives and why. By taking a consultative partner approach, we aim to help put your client’s best foot forward to ensure that the right HCPs are viewing their content, and simultaneously making the Brand Team look good.
Alan Jenkins
Director, Sales Operations
Healthcasts Media
wwwhealthcasts.media 